Dealing With Dogs

There are occasions when employees will come into contact with unfriendly dogs. This may be when entering properties or while out on the streets.

The following guidelines are based on RSPCA guidance for workers who visit houses.

  • Even friendly dogs will bark at you - it is their job to defend their territory. Talk to the dog in a firm but quiet manner. if he approaches in a friendly way - no snarl or hackles up - stand still so that it can sniff you.
  • Many dogs will respond to your greeting by wagging their tails. Others will ignore you but do not be too forward or over-friendly.
  • As you approach a dog, look at how it reacts to you.
  • If it stays put or backs off, it probably regards you as a dominant intruder and so will be too scared to attack.
  • If it walks or runs towards you with its tail wagging in a low position it is probably friendly and unlikely to bite.
  • If it stiffens up, holds its tail high, snarls and stares at you then be on your guard.
  • If it shows its teeth it may be safest to go no further, but do not turn and run - back away slowly.
  • Never run past a strange dog, or walk quickly away from it. This may make it chase you and you could get bitten as a result. Always walk or back away slowly, facing the dog, if you feel it may chase you.
  • Try to avoid showing any fear. A dog can read fear in your eyes and body movements. Keep calm, whistle, walk slowly or speak firmly to the dog.
  • Dogs rarely attack so don't be over-anxious about every dog you meet. Most are scared about getting into a fight but like to act tough in their own territory.
  • Don't ignore dogs, but behave in a friendly and confident way at all times. You will lessen their own fear.
  • Never stare at a dog. Staring is a threat - a dog may read it as a challenge and attack you.
  • Dogs can tell if you like them and a dog biscuit in your pocket is a better insurance than a stick or other form of repellent. But, do not feel badly if you like dogs and they all seem to respond by barking at you. They are just doing their job as you are doing yours.
  • If in doubt, back away slowly keeping the dog in your sight all the time. Remember - occasional visitors are more likely to get bitten as they are leaving a house.